Terms of trade

Ordering
All prices include VAT. Payment is handled by PayPal and after confirmed payment a receipt will be sent to the costumers email.  

Payment
LA-KRIS accepts payment through bank transfer and debit card through PayPal.
We accept both VISA and MASTER CARD.

Bank transfer - possible for customers residing in all contries.

Privacy policy
All personal information given to LA-KRIS will be treated confidentially and will not be made available to third parties.
Following the Data Protection Regulation of 2018, the customer will at all times be able to inspect or delete own personal information stored at LA-KRIS.
All payment information is processed by www.paypal.com approved for secure payment transfer. 

Goods act
Right of withdrawal: When purchasing at LA-KRIS you have the right to regret your purchase until 14 days after you receive the goods. For use of the right to return the product, it must therefore be shipped back to LA KRIS within the 14 days. Return postage is paid by the customer.
If you regret your purchase, we offer an exchange of goods or money back.
The item must be in the same condition as when you as the buyer received it.

Warranty: When purchasing at LA-KRIS you have, as a result of the Sale of Goods Act, always a 2 year warranty. 

This is used, for example at:

  • Faulty goods.
  • Shortcomings of the product.

By misuse of the product, warranty does not cover.
The warranty does not cover loose stones.
The warranty covers only if LA-KRIS is contacted as soon as possible after discovery of errors / omissions.
In case of claims I examine the product when received and see if I agree with the complaint. By consensus, it is up to the customer whether the product should be exchanged for a new or money should be returned.
The shipment of the claim is paid by the buyer.

All complaints and withdrawal must be sent to:

LA-KRIS
Munkgårdkvarteret 251
7400 Herning
Denmark